Frequently Asked Questions

  1. Do I have to pay an entrance fee?
    Overnight guests do not need to pay an entrance fee, but visitors for the day do.
  2. Do kids need to pay the full/adult fee?
    Children 0-4 years old will not be charged a full fee, but they must share the beds in the rooms with their adult companions/guardians. They will also not counted in the breakfast included in the room packages.

    Children 5 years old and above are part of the head count. They will have their own beds and breakfast.
  3. How much for a day trip to Matabungkay? Adults: PhP 400.00
    Children (5-12 years old): PhP 350.00
    Children under 4 years old: FREE
  4. How much to rent huts for a day trip?
    Day visitors can rent out huts/cabanas by the beach on a first come, first served basis.
    Blue Tents (beachfront) – PhP 700.00 good for 4-6 persons
    Acacia Huts Small (beachfront) – PHP 2,000.00 good for 8-10 persons
    Acacia Huts Big (beachfront) – PhP 3,000.00 good for 10-15 persons
    Cabana (near the pool) – PhP 1,800.00 good for 10 persons
  5. How big and deep are the swimming pools?
    Old pool near Café Caballero -225 sqm, 6 ft deep
    Kiddie pool – 50 sqm, 3 ft deep
    New swimming pool – 360 sqm, 4.5 ft deep
  6. What are the operating hours of the pools?
    Pools can be used 6:00 am to 11:00 pm.
  7. What hours can we swim in the beach?
    6:00 am until 7:00 pm
  8. What are the operating hours of the spa? What kind of services are offered?
    The Solea Spa is open from 10:00 am to 11:00 pm. We offer full body massages, aromatherapy, sauna, and more.
  9. What are the hours of the Wave Bar and what can we do there?
    The Wave Sports bar is open from 7:00am to 12:00 midnight (Entrance Fee PhP 100 per head, consumable for food or drinks or use of 1 hr billiards or 1 hour darts or 1 hour table tennis). There are billiard tables, darts, table tennis, a karaoke machine, and a bar. Drinks and bar snacks are served.
  10. What beds are available per type of room?
    Type of roomBed set-up
    Deluxe room1 double size bed
    Sunset Studio1 double size bed & 1 bunk bed
    Family room1 queen size bed & 1 double size bed
    Superior Family1 queen size bed
    1 double size bed
    2 single beds
    Beachside Villa2 queen size beds & 1 day bed


HOUSE RULES

  1. Standard Check-In Time is 2:00 PM and Check-out Time is 12:00 NN.
  2. Bringing of Food & Beverage is strictly prohibited in the resort. However, a corresponding corkage fee will be charged accordingly for those who violate the rules.
    • Food P200.00 per person per meal
    • Softdrinks P50.00 per bottle
    • Beer P50.00 per bottle
    • Hard Liquor (local & Imported) P350.00 per bottle
    • Wines P250.00 per bottle
  3. Resort swimming pools area is open from 7:00 AM until 11:00 PM only. For your safety, proper swim attire shall be required. Wearing of jeans, shorts or cut-off t-shirts & immodest apparel will not be allowed to swim in the pool.
  4. For safety purposes, no horse playing shall be allowed around the pool area.
  5. No guest shall be allowed to swim in the pool when intoxicated by any form of Alcoholic Beverages.
  6. Excessive noise or loud music is not allowed after 11:00 PM, as a courtesy to other Resort/Hotel guest.
  7. No Pets are allowed inside the resort/hotel premises.
  8. All forms of deadly and concealed weapons are not allowed inside the hotel/resort premises, including illegal drugs and its paraphernalia.
  9. No Hotel Guest shall be allowed to go out of the Resort/Hotel premises after 12:00 MN without the proper authorization from the Organizer or management for safety reason.
  10. The Resort/Hotel Management shall not be held liable for any losses of your personal belongings, valuables and other personal effects left unattended while inside the premises.
  11. Smoking is prohibited in ALL rooms, but guests may smoke at the veranda. Guests must ensure that the door is closed while they are smoking at the veranda. This is to maintain the cleaniless of our rooms and to be considerate to the next guests who may be allergic to smoke or simply do not smoke.